Assistant Director of Compliance

West Side Federation For Senior and Supportive Housing

Assistant Director of Compliance

Organization Description

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person.  WSFSSH develops, manages, and provides housing and social services for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.


Summary Description

Reporting to the Director of Leasing and Compliance, the chief responsibility of the Assistant Director of Compliance is to achieve quality compliance with the requirements of WSFSSH’s external funders and regulators, thereby safeguarding WSFSSH’s assets and income streams, and meeting WSFSSH’s high standards for excellence in this sphere.  In carrying out these duties the Assistant Director of Compliance interacts extensively with both external stakeholders (lenders, syndicators, equity investors, government entities, etc.) and internal staff to ensure that WSFSSH meets its compliance and reporting requirements.  This position supervises a Compliance Specialist.

Key Responsibilities

  • Independently complete regular compliance reports, monitoring deadlines and requirements to deliver such reports in a timely, thorough, quality manner
  • Act as lead researcher regarding compliance and regulatory program standards and requirements; programs include HUD Section 8 / Affordable Housing, LIHTC, HOME, Mitchell-Lama, HHAP, Fair Housing, Affirmative Fair Housing Marketing, HPD Regulatory, among others
  • Assume a leading role in deciphering and communicating relevant updates, facts, and requirements of related programs; help identify and implement training; keep abreast of material industry / program changes that impact upon WSFSSH’s projects / assets
  • Act as Coordinator for HUD Secure Systems (REAC, EIV, APPS); maintain and update WSFSSH policy documents related to same; act as primary user certification and compliance manager in Secure Systems
  • Oversee and ensure quality control of the department’s Master Files (electronic and hard copy) related to asset management / compliance records
  • Draft correspondence concerning all related asset management compliance, certification, subsidy, and other pertinent matters
  • Serve as the Asset Management team’s primary source, communicator, and reference point for current and historical income limits, maximum rents and other key compliance parameters for relevant programs
  • Review, approve, and resolve issues regarding certified rent rolls, TICs / recertification packages, site-based vacancy / occupancy reports, audit reports / audit responses, and other reports and data
  • Be a proficient user and troubleshooter within RealPage’s Affordable system; work directly with the Director of Leasing and Compliance and/or COO to roll out / implement new modules as requested
  • Complete ad hoc special projects, research, analysis as assigned by, and in collaboration with, the Director of Leasing and Compliance
  • Provide guidance and support to Compliance Specialist, and meet with staff on a regular basis
  • Support and train building staff in their role(s) as contributors to the safekeeping and preservation of WSFSSH assets

Required Skills/Experience

  • Supervisory experience of at least one year or more
  • Working knowledge of REAC, EIC, APPS
  • Demonstrated experience in project management, affordable housing programs, income certification and/or subsidy/regulatory compliance, property management and/or other areas related to WSFSSH’s Asset Management function
  • Excellent written and spoken communications skills
  • Strong office/organizational skills
  • Ability to problem-solve independently
  • Proficiency in Word, Excel, Outlook, Teams, and Internet search/usage
  • Experience with RealPage’s OneSite
  • The ability to liaise effectively with supervisor, asset management staff, and other WSFSSH employees throughout the organization to achieve the Asset Management Team’s goal
  • Be emotionally, mentally, and physically able to perform job responsibilities
  • Maintain a strong and reliable work ethic and work schedule
  • Must be willing and able to be flexible and adaptable, to multi-task, to effectively handle competing priorities, and to hold and exercise effective and appropriate professional boundaries


  • Bachelor of Arts/Bachelor of Science Degree preferred
  • LIHTC Certification required


WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.

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