Senior Center Director – Mill Brook Older Adult Center

West Side Federation for Senior and Supportive Housing, Inc

Mill Brook Older Adult Center

Job Description:  Director-Mill Brook Older Adult Center

Under the supervision of WSFSSH’s Director of Senior Center, the Director of the Mill Brook Older Adult Center will assure that appropriate facility, staff, programs and services are available to Center participants Monday-Friday, with the goal of providing services and support to seniors in the Mott Haven community and other nearby neighborhoods.


  • Works with WSFSSH HR Department in recruit, hire and train staff for the Center
  • Provides ongoing supervision to all staff, interns, students, consultants and volunteers
  • Monitor and evaluate staff performance and take appropriate action as indicated.

Services to Participants

  • Responsible for outreach to potential participants
  • Establish 1:1 relationships with participants
  • Meet regularly with participants in groups and individually
  • Negotiate and respond to grievances
  • Oversee the case assistance, social services and recreation/activity program to assure participant needs are being met.
  • Oversee the meal program for compliance with nutrition standards, participant satisfaction, presentation and timeliness
  • Insure that the appropriate amount of food is prepared for each meal.
  • Crisis intervention as needed
  • Insure that all participants are treated with respect and dignity.

Resource Allocation

  • Staffing: Maintain staffing schedule to adequately service participants and meet all applicable DFTA, DOH and other regulatory requirements
  • Equipment and Supplies: Implement and/or supervise ordering, repairs and maintenance.
  • Financial: In conjunction with WSFSSH’s accounting office, monitor budgets, spending and on-site financial record-keeping
  • Building and Grounds: Monitor Center space to insure it is inviting and welcoming for participants. Monitor  cleanliness,  assure timely repairs and schedule painting as needed.


Report to, serve as liaison with and assure compliance to requirements of:

  • Regulatory bodies, including but no limited to:
  • New York City Department for the Aging (DFTA)
  • NYC Building Department
  • NYC Fire Department
  • Other interested community groups and/or providers
  • Assure that all required licenses, operating certificates, etc., are current

Planning and Development:

  • Develop policies and procedures for the Center
  • Review and revise policies and procedures as needed
  • Coordinate planning and evaluation of the Center’s goals and programs
  • Coordinate fund-raising and public relations activities

Additional Responsibilities:

  • Work as a member of the team to establish and maintain high level of care and respect for and communication with residents.
  • Work cooperatively with other staff members
  • Share information about resident progress, needs, and problems with other staff
  • Attend training sessions and conferences as required for enhancement of job skills
  • Implement emergency procedures as necessary
  • Submit all required reports in a complete and timely manner
  • Assist with other duties as directed



  • Emotionally, physically and mentally able to perform job responsibilities
  • Able to work with staff and participants in a multi-cultural environment
  • Preferred: Bilingual English/Spanish

Education Experience

  • Master’s Degree in Social Work, Counseling, Psychology or Gerontology plus two years of human services experience with at least one year in a supervisory or administrative position, preferably in the field of aging.


  • Baccalaureate Degree in social services, gerontology or psychology and three years of human services experience with at least one year in a supervisory or administrative position, preferably in the field of aging.

The Director’s credentials must be approved by the NYC Department for the Aging

Equal Employment Opportunity (EEO) has been, and will continue to be, a fundamental principal at WSFSSH, where employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.


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