Shift Supervisor-Personal Care Specialist/Med Room – 129th Street

West Side Federation For Senior and Supportive Housing, Inc.

                                                        West 129th Street Residence

Job Description:  Shift Supervisor-Personal Care Specialist

Under the supervision of the personal care program supervisor and the administrator, provide a range of services and supervision to residents of West 129th Street Residence with the goal of enabling residents to live permanently at West 129th Street Residence as safely and independently as possible.


  • Supervise personal care and housekeeping staff on assigned shift.
  • Serve as Person-In-Charge in the absence of Administrator/Director, Clinical Coordinator, including directing the implementation of emergency procedures.


  • Supervise the personal hygiene and physical well being of residents through building rounds and task supervision of Personal Care-Housekeeping staff.
  • Directly provide personal care and housekeeping services to residents in absence of assigned personal care and housekeeping staff, in case of emergency, or in special circumstances:

At minimum:

  • Assist residents, as needed, in activities of daily living, including: bathing, dressing, grooming, toileting, walking, eating, personal care
  • Daily and as often as necessary:  make beds, empty garbage, clean toilet and sink, assure any health or safety issues are immediately addressed (for example:  changing soiled sheets, reporting and following through on any needed emergency repairs)
  • Supervise dining room during meal times:
  • Escort residents who may need assistance to and from the dining room
  • Maintain daily meal census.  If a resident is unexpectedly absent from a meal, physically check his/her room to assure her/his safety, implementing emergency procedures if necessary
  • Deliver meals to residents who are ill in their rooms.
  • Assure that meals are served in timely and courteous manner
  • Provide conflict resolution services to residents and staff in the dining room during meals
  • Assist in serving as necessary
    • Facilitate recreation and activity groups as scheduled
    • Assist residents in moving into the residence and assist residents, as needed, when discharged from the residence.
  • Assist residents in administration of medications, as needed
  • Supervise maintenance of the common areas of the mezzanine, lobby, and front sidewalks by appropriate staff each shift.
  • As needed:  assure that the front desk of the building is covered by staff with appropriate skills throughout assigned shift.


Morning Shift Supervisor:      

  • Maintain inventory of housekeeping supplies and equipment,  personal care supplies, and linens (ordering needed items in conjunction with the administrator)
  • Supervise (and in some cases perform) special housekeeping and personal care projects (For example:  maintaining curtains in resident rooms, cutting hair for persons who could not otherwise afford it).

Afternoon/Evening Shift Supervisor:

  • Host and facilitate afternoon and evening tea, serving and promoting social interactions
  • Perform rounds of the building to assure resident safety (generally at 4 PM, 6:30 PM, and 9 PM)
  • Assist residents as needed with personal care activities, especially those associated with bedtime.

Night Shift Supervisor:

  • Supervise and/or perform building rounds at least hourly, as a fire safety measure and to assure resident safety
  • Supervise and/or perform personal care activities for residents as needed.
  • Supervise and/or perform personal care activities so that residents with special needs (as delineated in the facility log or in care plans) receive appropriate and timely assistance.
  • Assure that personal care staff at the front desk receive relief for breaks
  • Assure that laundry is done in accordance with facility procedures, through supervision of staff and/or performance of laundry tasks.


  • Work as a member of a team to establish and maintain high level of care and respect for and communication with residents
  • Work cooperatively with other staff members
  • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy.
  • Attend training sessions and conferences as required for enhancement of job skills
  • Implement emergency procedures as necessary
  • Submit all required reports in a complete and timely manner
  • Assist with other duties as directed


  • Minimum of 3 years of experience working with dependent persons
  • Preferred:  Experience working with elderly persons, homeless persons, and/or                           persons living with serious mental illness.
  • Preferred:  Experience supervising staff
  • At least 21 years of age.
  • Able to work in a multicultural and diverse environment
  • Able to perform job responsibilities.
  • Able to speak, read, and write English (as required by DSS regulation 487.9.13)

Scheduled hours:

Saturdays, Sundays 10pm – 6am & Monday, Tuesdays 8pm – 8am



Equal Employment Opportunity (EEO) has been, and will continue to be, a fundamental principal at WSFSSH, where employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.

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